Revenue management is often misunderstood as simply changing prices - but in reality, it’s one of the most strategic disciplines in hospitality. Today, it shapes visibility, distribution and profitability in ways that go far beyond rate adjustments.

In this blog, we explore how revenue management has evolved from the days of rack rates and fax machines to a data-driven, technology-powered function that drives hotel success. You will learn what true revenue management means, why distribution matters more than ever and how modern strategies keep your property competitive in a crowded marketplace.

Direct bookings aren’t free - and understanding why is essential for every hotelier. While avoiding OTA commissions sounds appealing, building a successful direct booking channel requires more than a website. It demands strategic investment in technology, marketing and expertise. From optimising your website and booking engine to leveraging SEO, paid campaigns and engaging past guests, direct bookings involve ongoing effort and a clear plan.

This article explores the real costs behind direct bookings and outlines practical, data-driven steps to grow them effectively. Learn why competing with OTAs means more than willpower, discover proven strategies for website excellence and digital presence, and understand how analytics turn guesswork into growth. If you’re ready to take control of your distribution strategy, start here - and build a balanced, profitable mix that works for your property.

Running a small to medium hotel, motel, or boutique property isn’t just about filling rooms - it’s a constant balancing act. From managing staff rosters and suppliers to guest expectations and even renovations, the workload can be overwhelming.

For many independent operators - especially first-time investors or family-run businesses - the challenge is even greater. Suddenly, you are making complex decisions about revenue management, distribution, technology systems and marketing, all while keeping daily operations on track.

Should you outsource these functions or keep them in-house? The choice can significantly impact your profitability, efficiency, and guest satisfaction.

Discover the pros and cons, real-world examples and practical tips in our latest blog.